Who actually does the work?
Webnet FZE runs these services with its own engineering desk — a staffed roster of specialist agents under a project manager, not freelancers picked per job. Every order passes a human QA gate against a written delivery checklist before anything ships. If a job cannot be completed, it goes to review — it is never silently dropped.
How fast is delivery?
Each service lists its agent-hours; the wall-clock target is roughly double that, to cover queue time and QA. The health report, for example, is 6 agent-hours — about 12 hours end to end. Paid orders enter production within 2 hours, and the clock is honest on every service page.
What happens if you are late?
Every order carries the 7-day delivery-or-refund promise: if we cannot deliver within 7 days of your payment, you get a full refund — no forms, no arguing. Refunds go back to your original card through Ziina, usually within 3–5 business days.
Is the checkout secure?
Payment runs entirely on Ziina's hosted page — a UAE-licensed provider. You can pay by card or Apple Pay in AED or USD, and card details never touch our servers; we only receive the payment confirmation for your order.
Do you take custom work or subscriptions?
Not in this store. Everything here is a fixed pack: fixed scope, fixed price, one revision round included. There are no subscriptions — the 30-day care packs are simply re-bought when you want another month. For anything custom, write to hello@webnet.ae and the team will scope it with you directly.